Text copied to clipboard!
Title
Text copied to clipboard!Dental Practice Administrator
Description
Text copied to clipboard!
We are looking for a highly organized and detail-oriented Dental Practice Administrator to manage the daily operations of our dental practice. The ideal candidate will have a strong background in healthcare administration, excellent communication skills, and the ability to multitask in a fast-paced environment. As a Dental Practice Administrator, you will be responsible for ensuring the smooth and efficient operation of the practice, including managing staff, overseeing patient scheduling, handling billing and insurance claims, and maintaining compliance with healthcare regulations. You will work closely with dentists, hygienists, and other staff members to provide exceptional patient care and ensure the financial health of the practice. Your role will also involve developing and implementing office policies and procedures, managing budgets, and ensuring that the practice meets its financial goals. The successful candidate will be a proactive problem solver with a strong understanding of dental practice management software and electronic health records. If you are passionate about healthcare and have a proven track record of managing a successful dental practice, we would love to hear from you.
Responsibilities
Text copied to clipboard!- Oversee daily operations of the dental practice.
- Manage staff schedules and ensure adequate coverage.
- Handle patient scheduling and appointment confirmations.
- Oversee billing and insurance claims processing.
- Maintain compliance with healthcare regulations.
- Develop and implement office policies and procedures.
- Manage budgets and financial reports.
- Ensure the practice meets its financial goals.
- Coordinate with dentists, hygienists, and other staff members.
- Provide exceptional patient care and customer service.
- Handle patient inquiries and resolve complaints.
- Maintain patient records and ensure confidentiality.
- Order and manage office supplies and equipment.
- Conduct staff meetings and training sessions.
- Monitor and improve office efficiency and productivity.
- Ensure the practice is clean, safe, and well-maintained.
- Implement marketing and promotional strategies.
- Manage patient recall and follow-up systems.
- Oversee payroll and employee benefits administration.
- Ensure compliance with OSHA and HIPAA regulations.
Requirements
Text copied to clipboard!- Bachelor's degree in healthcare administration or related field.
- Minimum of 3 years of experience in dental practice management.
- Strong understanding of dental practice management software.
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Strong organizational and problem-solving skills.
- Knowledge of billing and insurance claims processing.
- Experience with electronic health records (EHR) systems.
- Proficiency in Microsoft Office Suite.
- Ability to manage budgets and financial reports.
- Strong leadership and team management skills.
- Attention to detail and high level of accuracy.
- Ability to handle confidential information with discretion.
- Knowledge of healthcare regulations and compliance.
- Customer service-oriented with a patient-first mindset.
- Ability to work independently and as part of a team.
- Strong time management and prioritization skills.
- Experience in staff training and development.
- Ability to implement and manage office policies and procedures.
- Proactive and results-driven approach.
Potential interview questions
Text copied to clipboard!- Can you describe your experience managing a dental practice?
- How do you handle patient complaints and resolve conflicts?
- What strategies do you use to ensure compliance with healthcare regulations?
- How do you manage staff schedules and ensure adequate coverage?
- Can you provide an example of how you improved office efficiency?
- What experience do you have with dental practice management software?
- How do you handle billing and insurance claims processing?
- Can you describe a time when you successfully managed a budget?
- How do you ensure exceptional patient care and customer service?
- What steps do you take to maintain patient confidentiality?
- How do you stay updated on changes in healthcare regulations?
- Can you describe your experience with electronic health records (EHR) systems?
- How do you handle payroll and employee benefits administration?
- What marketing strategies have you implemented in a dental practice?
- How do you manage patient recall and follow-up systems?
- Can you describe a time when you resolved a difficult situation with a patient or staff member?
- How do you ensure the practice meets its financial goals?
- What steps do you take to maintain a clean and safe practice environment?
- How do you handle ordering and managing office supplies and equipment?
- Can you describe your experience in staff training and development?
